Refund Policy
1. General Refund Policy
- Full Refund: If a cancellation request is made more than 30 days before the event date, a full refund will be provided.
- Partial Refund: If a cancellation request is made between 15 and 30 days before the event date, a 50% refund will be provided.
- No Refund: If a cancellation request is made less than 15 days before the event date, no refund will be provided.
2. Cancellation by SR Deluxe Sports & Services
- Full Refund: If SR Deluxe Sports & Services cancels the event for any reason, a full refund will be provided to all participants.
- Rescheduled Event: If the event is rescheduled, participants can choose to transfer their registration to the new date or receive a full refund.
3. Weather-Related Cancellations
- Rescheduling: If an event is canceled due to severe weather conditions, it will be rescheduled. Participants will be notified of the new date.
- Refund Option: If participants cannot attend the rescheduled date, they can request a full refund.
4. Participant No-Show
- No Refund: No refunds will be issued for participants who do not show up for the event without prior notification.
5. Event Modifications
- Changes in Event Details: If there are any significant changes in the event details (location, date, time) and participants are unable to attend due to these changes, they are eligible for a full refund.
6. Refund Process
- Request Submission: Refund requests must be submitted in writing via email to our customer service team.
- Processing Time: Refunds will be processed within 7-10 business days after the request is received and approved.
- Payment Method: Refunds will be issued using the same payment method used for the original transaction.
7. Non-Refundable Fees
- Service Charges: Any third-party service charges or processing fees incurred during registration are non-refundable.
8. Contact Information
- Customer Service: For any questions or to request a refund, please contact our customer service team at srdsportsnservices@gmail.com.
By registering for our events, participants agree to the terms outlined in this refund policy. SR Deluxe Sports & Services is committed to providing high-quality sports events and appreciates your understanding and cooperation regarding our refund policy.