SR Deluxe Sports & Services - Refund Policy
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Refund Policy

1. General Refund Policy

  • Full Refund: If a cancellation request is made more than 30 days before the event date, a full refund will be provided.
  • Partial Refund: If a cancellation request is made between 15 and 30 days before the event date, a 50% refund will be provided.
  • No Refund: If a cancellation request is made less than 15 days before the event date, no refund will be provided.

2. Cancellation by SR Deluxe Sports & Services

  • Full Refund: If SR Deluxe Sports & Services cancels the event for any reason, a full refund will be provided to all participants.
  • Rescheduled Event: If the event is rescheduled, participants can choose to transfer their registration to the new date or receive a full refund.

3. Weather-Related Cancellations

  • Rescheduling: If an event is canceled due to severe weather conditions, it will be rescheduled. Participants will be notified of the new date.
  • Refund Option: If participants cannot attend the rescheduled date, they can request a full refund.

4. Participant No-Show

  • No Refund: No refunds will be issued for participants who do not show up for the event without prior notification.

5. Event Modifications

  • Changes in Event Details: If there are any significant changes in the event details (location, date, time) and participants are unable to attend due to these changes, they are eligible for a full refund.

6. Refund Process

  • Request Submission: Refund requests must be submitted in writing via email to our customer service team.
  • Processing Time: Refunds will be processed within 7-10 business days after the request is received and approved.
  • Payment Method: Refunds will be issued using the same payment method used for the original transaction.

7. Non-Refundable Fees

  • Service Charges: Any third-party service charges or processing fees incurred during registration are non-refundable.

8. Contact Information

By registering for our events, participants agree to the terms outlined in this refund policy. SR Deluxe Sports & Services is committed to providing high-quality sports events and appreciates your understanding and cooperation regarding our refund policy.